Has anyone received their order from Paul "Hero Wares" cowl 23/7/2014 offer yet?

Started by Batman, Fri, 24 Apr 2015, 10:11

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I purchased a 1989 and 1992 cowl off his 23/7 special offer sale last summer. I was prepared for the announced 6-8 week waiting period, but an additional seven months have passed since. I E-Mail him about once or every other month, and when he replies he tells me they'd go out the following week. He did promise including the painted emblems free of charge for each cowl to make up for the delay, which did hold me over for a couple more months.

This is my first ever prop replica order and a dream come true, but the scale is tipping towards it feeling more like a frustrating experience. There is the option of getting the money refunded, but after anticipating these cowls for such a long time I just can't give up on them. I even bought a Keaton headcast that is waiting to be used.

Has anyone on here ordered from Paul in the past, or during the 23/7 sale in particular? How soon did you receive your pieces?


Hey mate, I did a little bit of research on Paul and his customer service. And the only thing I could find was this thread from another forum.

http://www.therpf.com/f77/has-anyone-purchased-paul-wares-hero-wares-225348/

He seems to have a reputation of taking way too long to fulfill customer requests, to the point that some people cancelled their orders.  :-\
QuoteJonathan Nolan: He [Batman] has this one rule, as the Joker says in The Dark Knight. But he does wind up breaking it. Does he break it in the third film?

Christopher Nolan: He breaks it in...

Jonathan Nolan: ...the first two.

Source: http://books.google.com.au/books?id=uwV8rddtKRgC&pg=PR8&dq=But+he+does+wind+up+breaking+it.&hl=en&sa=X&ei

"Alright, now I'm a little worried."  ;)

Thanks for the link though, TLF.
Hm, I guess I can only ask him again and hope for the best.



Quote from: Batman on Wed,  6 May  2015, 14:11
Yes. I first saw his cowls on here seven or so years ago.

Yeah timing and punctuality is not his strong suit. He told me he was going to read my fanfic, never did. Doesn't matter since I never finished it but that's beside the point lol.

1 1/2 years on and my order has yet to be delivered.  :(
Such a shame since I already have a Michael Keaton headcast to go with them waiting.

Have you cancelled your order and demanded to get your money back? This is appalling customer service.
QuoteJonathan Nolan: He [Batman] has this one rule, as the Joker says in The Dark Knight. But he does wind up breaking it. Does he break it in the third film?

Christopher Nolan: He breaks it in...

Jonathan Nolan: ...the first two.

Source: http://books.google.com.au/books?id=uwV8rddtKRgC&pg=PR8&dq=But+he+does+wind+up+breaking+it.&hl=en&sa=X&ei